From the founders of The Flex & Base360

Build a rental business you own.

The playbook, systems and software behind The Flex, taught by the two founders who built it. Whether you’re starting from zero or already run a few units, there’s a programme for where you are.

Next free webinar: this week · 60 min, live

A bright, fully furnished studio: sofa, rattan lamp, oak floor and fitted kitchen

Playbook · deal model

2-bed · Zone 2 Example

Nightly revenue
£3,420
Rent & bills
−£2,050
Cleaning & fees
−£460
Net / month
£910

Systems · live on Base360

  • Guest questions answered
  • Cleaner booked at checkout
  • Door code sent at 15:00
  • 7cities operated by The Flex
  • 150+corporate housing partners
  • 130+channels connected via Base360
  • 24/7guest support, run in-house

Where you are today

Two starting points. One playbook.

Already running units?

LaunchIf you’re starting out

You want an income you own, without betting your savings on guesswork.

See the Launch programme
  1. 01

    Which city, which unit, which numbers?

    YouTube gives you fifty opinions and no model to check a deal against.

  2. 02

    The parts nobody films

    Landlord agreements, licences, insurance and cleaning. Where first units actually go wrong.

  3. 03

    Leaving the day job safely

    You need a plan that runs on evenings first, and a clear point where it replaces your salary.

ScaleIf you already run units

You didn’t start a rental business to become its busiest employee.

See the Scale programme
  1. 01

    Five tabs, three calendars, one double booking

    Airbnb, Booking.com, Vrbo and a spreadsheet only you understand.

  2. 02

    Pricing on gut feel, margins thin

    You adjust rates on Sunday night and hope.

  3. 03

    Every new unit adds work, not leverage

    Check-ins, no-show cleaners, a boiler at 2am. All of it lands on your phone.

The programmes

Start where you are. Grow into the next one.

Both are taught by the founders and built on what runs The Flex today. Launch gets you to your first profitable units. Scale turns a handful of units into a company.

Most people start here

For the 9-to-5 leaver · 0–1 units

Learn how to launch

Go from idea to your first profitable units, safely and around your job.

£Xone-off

  • Self-paced course: modules 01 to 03
  • Live group sessions, in UK, US and Australian evenings
  • Templates to open your first units: deal model, landlord pitch, launch checklist
  • Base360 starter set-up for your first listings
Register for the free webinar

Free · 60 min live · we teach the launch playbook, then show you the programme

For operators

For the early operator · 2+ units

Learn how to scale

Turn a handful of units into a real company, with a team, systems and healthy margins.

£Y12-week programme

  • All six modules over 12 weeks, live
  • Weekly group sessions with the team
  • A monthly 1:1 with Raouf or Michael
  • The operator community, SOP library and Base360 access
Book a free strategy call

20–30 min · a short form first, so the call is about your numbers

Somewhere in between? Book the call and we’ll tell you honestly which one fits, even if it’s neither.

What’s inside both

Three things we had to build ourselves. Now they’re yours.

Curated interior detail in a Flex apartment I

The Playbook

How The Flex went from a few apartments to seven cities: unit economics, distribution, pricing, and the corporate demand that fills calendars for months at a time.

  • Deal and unit selection
  • Length-of-stay strategy
  • Corporate & B2B housing
Move-in-ready living room and kitchen in a Flex apartment II

The Systems

The operating rhythm behind move-in-ready apartments and 24/7 support: SOPs, cleaning and maintenance loops, team roles and the metrics we review every week.

  • SOP & checklist library
  • Hiring and team structure
  • Weekly operator dashboard
III
Base360 dashboard: your entire STR operation in one platform

The Software

Base360 grew out of our daily work at The Flex. You learn on the same platform that runs it, and leave with your operation set up on AI autopilot.

  • Channel manager, 130+ platforms
  • AI pricing & unified guest inbox
  • Cleaning, maintenance, CRM and finance
AirbnbBooking.comExpediaVrbo Google Hotel AdsAgodaTrip.com130+ in total

The curriculum

Six modules. One operating system.

Launch covers modules 01 to 03 at your own pace. Scale runs all six live over 12 weeks. Every module ends with a working template and the Base360 set-up to match.

  • Launchmodules 01–03
  • Scalemodules 01–06
A guest working from the sofa of a Flex apartment
Inside a Flex apartment
01 Foundations & unit economicsLaunchScale

Model a unit before you sign it. Occupancy, ADR, fixed costs and the numbers that tell you whether a unit makes you money or just makes you busy.

Deliverable: your unit P&L model

02 Distribution & channelsLaunchScale

Airbnb, Booking.com, Expedia, Vrbo, Google Hotel Ads, Agoda, Trip.com and your own direct site. Which to prioritise, and how to keep calendars in sync without thinking about it.

In Base360: channel manager, direct booking website

03 Pricing & length of stayLaunchScale

Dynamic nightly pricing, plus the length-of-stay ladder The Flex uses to trade a little rate for a lot of occupancy.

In Base360: AI pricing

04 Guest experience at scaleScale

Move-in-ready standards, check-in flows, upsells and a single inbox for every channel. How to offer 24/7 support without being on call yourself.

In Base360: unified inbox, AI assistant & knowledge base

05 Operations, team & financeScale

Cleaning and maintenance loops, who to hire first, and the finance routine that keeps margins visible every month instead of every year.

In Base360: cleaning & maintenance, HR, finance

06 Growth, B2B & AI autopilotScale

How The Flex built a corporate housing book with 150+ business partners, plus the marketing automation, CRM and AI agents that let a small team run a large portfolio.

In Base360: marketing & CRM, AI agents

Your teachers

Operators first.

Raouf Yousfi and Michael Buggy, co-founders of The Flex and Base360

Raouf Yousfi & Michael Buggy

Co-founders, The Flex & Base360

“We built it because we needed it. Base360 grew out of our daily work at The Flex. Built for the problems we knew firsthand.”

Where the playbook runs

Seven cities today. Milan and Cairo next.

  • London
  • Paris
  • Lisbon
  • Berlin
  • Algiers
  • Oran
  • Constantine

Your options

Why not YouTube, a cheap course, or a mastermind?

All three have their place. Here’s where Flex Academy is different.

Criteria Flex Academy YouTube Cheap courses Masterminds
Taught by people running a live portfolio YesThe Flex, 7 cities SometimesHard to verify RarelyOften ex-operators Often
A path from first unit to a real company YesLaunch, then Scale NoScattered videos PartlyStops at unit one NoDiscussion-led
Software set up as you learn YesBase360 included No NoAffiliate links No
Real SOPs and templates YesFrom The Flex No Generic Shared ad hoc
Fits around a job or a running business YesEvening sessions, 3 time zones Self-pacedEasy to drift Self-paced NoTravel & retreats
Try it free before you pay YesWebinar, call or checklist FreePaid in ads SometimesA refund window NoSales call first

Track record

What guests and operators say about the businesses behind the Academy.

The Flex · Corporate guest
“We rented a serviced apartment in London from The Flex for a project that lasted just over 6 months. They were very easy to work with and extended multiple times on short notice. Fantastic experience!”
FrancescaSenior Manager, Deloitte
Base360 · Operator
“We used to run our operations across multiple tools. With Base360, we’ve brought that work into one platform, and AI automation helps our team spend less time on routine tasks.”
Noam Morad
Base360 · Operator
“Managing our rentals is effortless with Base360.ai. It automates check-ins, upsells, and payments while keeping everything organized.”
Jordan Mitchell

Not ready to talk yet?

Get the STR scaling checklist. Free.

The checks The Flex runs before signing a unit, opening it and making the next hire. One email with the PDF, no drip sequence.

Please enter a valid email.

Questions

Before you commit.

Something else on your mind? Ask it live on the webinar or on a strategy call.

Which programme is right for me?
No units yet, or just one: Launch. Two or more, and you want to grow into a company: Scale. Not sure? Book the call and we’ll tell you honestly, even if the answer is neither.
Do I need to quit my job?
No. Launch is built to run alongside a full-time job: self-paced lessons plus live sessions in UK, US and Australian evenings.
Do I need to own property?
No. We cover the ways to run units without buying them, the agreements that protect you, and when buying starts to make sense.
Does it work outside the UK?
Yes. It’s taught in English for the UK, US, Canada, Australia and beyond. Local rules differ, so each module flags what to check where you live.
What does it cost?
Launch is £X and Scale is £Y. The webinar, the strategy call and the checklist are free.
Do I need to use Base360?
It’s the platform we built to run The Flex, so the programme is taught on it. The playbook and systems work whatever tools you use.

The Flex houses teams from

  • PwC
  • KPMG
  • Allianz
  • L’Oréal
  • Amazon
  • Google
  • Meta
  • Apple
  • BT
  • Orange
  • Sky
  • Monday.com

Take the first step

Flexible living, made easy. Now for the people who build it.

Two free ways in. Pick the one that matches where you are today.

  • Launch
    Free webinar60 minutes, live. We teach the launch playbook, show you the programme and answer questions.
  • Scale
    Free strategy call20 to 30 minutes with the team. We look at your units and tell you honestly whether Scale fits.

The Launch Playbook, live

60 minLive on ZoomFree

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